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We use DocuSign for processing B2B credit applications. A common scenario we encounter is that an administrator at a customer’s company fills out the credit application form (sent via a Powerform linked to our credit application template), but afterward, they need to send it to an executive for signature.

Much to their frustration, they discover that they cannot delegate the envelope to someone else once the form has been filled out. This limitation creates friction in our workflow and causes confusion for our customers.

Having the ability to delegate an envelope after the form is completed would be a significant improvement for our business use case.

@Nicholas.Burdohan 

Add an Executive recipient to the template and use roles.
Edit your credit application template and add a second recipient with a role name like “Executive.” Do not hardcode name or email. Set signing order so the admin is 1 and the executive is 2. PowerForms created from templates with placeholder roles will prompt the initiator to enter each role’s name and email and then route in that order. This gets you the handoff without any manual delegation.