Hello ​@rogerh,

Thank you for reaching out, and welcome to the Docusign Community! I appreciate you bringing your question to this Community.

It’s also possible that fields like signatures or text boxes aren’t appearing because they aren’t properly assigned to the correct person. It’s worth double-checking that each field in the template is linked to the appropriate recipient or role.

Additionally, if you’re signing an envelope without a set signing order, you may not be able to view fields assigned to other recipients. Since everyone is signing in parallel, field visibility is limited to only what’s assigned to you.

If you are still having an issue, you can open a support case directly here: Open a Support Case

I hope you find this helpful. If you believe this response effectively addresses your question, please click “Select as Best” to help other users with similar questions, locate it more easily. Should you require any additional assistance, feel free to reach out. Thank you!

Regards,

Jenny | Docusign Community Moderator

If this helped, feel free to click "Best Answer"!

Hello ​@rogerh,

I hope you are doing well. I want to confirm if you need further assistance. Feel free to let me know, and I will gladly help you address the situation as soon as possible.

Regards,

Jenny | Docusign Community Moderator