Hello ​@Konstantina 
Thank you for reaching out, and welcome to the Docusign Community! We appreciate your question and assure you that we are fully committed to providing you with the best service possible.

A recipient set as "needs to view" or "receives a copy" cannot participate in envelope comments. Only recipients who have access to the envelope based on the routing order can view and add comments. Therefore, if a recipient is designated as "needs to view" or "receives a copy" will not have the ability to engage in commenting on the envelope.

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Best regards,

Ma. Cassandra | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue

Thank you for your answer. However until your respond, I created a test envelope in dev enviroment and I found out that someone with “receives a copy” can add comments. Is there any diference between the two enviroments or it finally works?

Hi ​@Konstantina 
To check further, could you send me the envelope ID you use to test in your developer account via private message, please?

— Ma. Cassandra | Docusign Community Moderator

Hello ​@Konstantina
Thank you for providing the envelope IDs via private message. I reproduce the issue on my end, and upon checking, recipients with "Receives a Copy" or “Needs To View” permission in an envelope can add comments, provided that the comments feature is enabled for the envelope and the recipient has visibility to the document. Recipients can only see comments on documents they have visibility of. So if they don’t need to participate in commenting on the envelope, I suggest that document visibility be enabled. In that way, comments will be restricted to those with access to the specific document. Thus, recipients with the "Receives a Copy" or “Needs To View” role will have their visibility limited by document visibility settings, and they won't be able to add comments to documents they can't see. This applies in both production and developer accounts.

If you found the response a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Thank you!

Best regards,

Ma. Cassandra | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue

Hello ​@Konstantina 

How are you? I'm checking in to see if you still need assistance. If yes, kindly reply here with more context or confirm if the issue has been resolved. 

If you run into any problems, we're happy to help with those here. Wishing you a smooth rest of your day!

Ma. Cassandra | Docusign Community Moderator
Mark as “Best Answer” if this helped clarify things.