+1I need to manually sign a document using DocuSign and cannot access, change, or modify the signature that shows up when I click 'sign.' I have logged on and off, used the app and used three different computers, along with clearing cookies and cache, and no luck.
How can I change my signature?
Best answer by Ma.Cubio
Hey
You can update your signature right in your profile or during a signing session. Here’s a step-by-step guide to walk you through it: Update your signature.
Heads up: there are a few scenarios where signature changes aren’t allowed, like if:
Let us know if you hit any snags—we’re happy to help.
—
Ma. Cassandra | Docusign Community Moderator
If this helped, hit "Best Answer" so others can find it too!
Hey
You can update your signature right in your profile or during a signing session. Here’s a step-by-step guide to walk you through it: Update your signature.
Heads up: there are a few scenarios where signature changes aren’t allowed, like if:
Let us know if you hit any snags—we’re happy to help.
—
Ma. Cassandra | Docusign Community Moderator
If this helped, hit "Best Answer" so others can find it too!
Hi
Have you already clicked on the “finish” button?
To check further, please have the envelope ID in the upper left corner of the envelope and send it to me via private message.
Best regards,
Ma. Cassandra | Docusign Community Moderator
Hello
How are you? I'm checking in to see if you still need assistance. If yes, kindly reply here with more context or confirm if the issue has been resolved.
If you run into any problems, we're happy to help with those here. Wishing you a smooth rest of your day!
Ma. Cassandra | Docusign Community Moderator
Mark as “Best Answer” if this helped clarify things.
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