Hi,
I use DocuSign maybe once a year for a couple of signatures, so I usually subscribe for a month or two then cancel my paid subscription. I did not download my invoices prior to closing my account, and now I don’t have access to them and can’t create a case on the support site because I don’t have a paid subscription.
How do I get my invoices?
Thanks!
Best answer by Jenny.Martin
Hello
Thank you for reaching out, and welcome to the Docusign Community! I appreciate you bringing your question to this Community.
To request a copy of your invoice, you may go to this link 👉 Get Support under More support options > select “I need a copy of my invoice”, then fill in the required information and submit.
I hope this helps. If you believe this response effectively addresses your question, please click “Select as Best” to help other users with similar questions, locate it more easily.
Should you require any additional assistance, feel free to reach out. Thank you!
Regards,
Jenny | Docusign Community Moderator
If this helped, feel free to mark it as “Best Answer”!
Hello
Thank you for reaching out, and welcome to the Docusign Community! I appreciate you bringing your question to this Community.
To request a copy of your invoice, you may go to this link 👉 Get Support under More support options > select “I need a copy of my invoice”, then fill in the required information and submit.
I hope this helps. If you believe this response effectively addresses your question, please click “Select as Best” to help other users with similar questions, locate it more easily.
Should you require any additional assistance, feel free to reach out. Thank you!
Regards,
Jenny | Docusign Community Moderator
If this helped, feel free to mark it as “Best Answer”!
Hello
Thank you for reaching out, and welcome to the Docusign Community! I appreciate you bringing your question to this Community.
To request a copy of your invoice, you may go to this link 👉 Get Support under More support options > select “I need a copy of my invoice”, then fill in the required information and submit.
I hope this helps. If you believe this response effectively addresses your question, please click “Select as Best” to help other users with similar questions, locate it more easily.
Should you require any additional assistance, feel free to reach out. Thank you!
Regards,
Jenny | Docusign Community Moderator
If this helped, feel free to mark it as “Best Answer”!
I can´t find this. Please send me a working link.
Hello
Thanks for reaching out here in the Docusign Community—great to have you here!
You may try accessing this link. Under Get Support > More support options > select “I need a copy of my invoice,” fill in the required information, and submit.
Let us know if we can help with anything else!
Regards,
Jenny | Docusign Community Moderator
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