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Can non-registered docusign users change their signature from the default system generated version

  • April 15, 2025
  • 2 replies
  • 41 views

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Hi,

We have non-registered dosusign users that wants to change their signature from the default system generated signature. Kindly confirm if this is possible, and if so, the detailed steps on how to change it. Thank you.

Best answer by Jenny.Martin

Hello ​@Riaan,

Thank you for reaching out, and welcome to the Docusign Community! We are absolutely delighted to have you here and can't wait to share our knowledge with you.

When non-registered Docusign user receives a Docusign envelope for the first time, they are presented with the “Adopt a signature” box, here they can draw, upload, or select a pre-defined style. However, once the signature is adopted and the document is signed, there is no built-in option for non-account holders to change that signature for the same envelope. If they are sent another document, they will usually be prompted again to adopt a signature; here, they can select other options such as draw and upload.

 

 

 

 

 

 

 

 

 

 

 

For more information and detailed steps you may check this link: Adopt Your Signature

I hope you find this helpful. If you believe this response effectively addresses your question, please click “Select as Best” to help other users with similar questions, locate it more easily. Should you require any additional assistance, feel free to reach out. Thank you!

 

Best regards,

Jenny | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

2 replies

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  • Community Moderator
  • Answer
  • April 16, 2025

Hello ​@Riaan,

Thank you for reaching out, and welcome to the Docusign Community! We are absolutely delighted to have you here and can't wait to share our knowledge with you.

When non-registered Docusign user receives a Docusign envelope for the first time, they are presented with the “Adopt a signature” box, here they can draw, upload, or select a pre-defined style. However, once the signature is adopted and the document is signed, there is no built-in option for non-account holders to change that signature for the same envelope. If they are sent another document, they will usually be prompted again to adopt a signature; here, they can select other options such as draw and upload.

 

 

 

 

 

 

 

 

 

 

 

For more information and detailed steps you may check this link: Adopt Your Signature

I hope you find this helpful. If you believe this response effectively addresses your question, please click “Select as Best” to help other users with similar questions, locate it more easily. Should you require any additional assistance, feel free to reach out. Thank you!

 

Best regards,

Jenny | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.


Forum|alt.badge.img+13
  • Community Moderator
  • May 1, 2025

Hello ​@Riaan,

I hope you are doing well. I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful. If so, please mark it as the "Best Answer ✅" by clicking “Select as Best” to make it easier for other users to find. Otherwise, let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

Jenny | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.