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Can cc'ed recipients receive Viewed notifications?

Forum|Forum|1 year ago
December 31, 2024
3 replies
212 views

I typically send a document to be signed on behalf of someone. I would like that person to receive notifications if the signer has viewed the document. Is that possible?

Best answer by Melanie.Panguito

Hello @sandys.

I trust all is well. Thank you for reaching out, and welcome to the Docusign Community!

Rest assured, we are committed to providing you with the best service possible.

Just to clarify, are you referring to the notification for a delegate ( Add a Delegate To Sign on Your Behalf ) or for a carbon copy recipient?

Meanwhile, I am sharing this with you. Only the recipient has complete control over their notifications by modifying their notification settings. Article: Manage Notification Preferences.

Please note that the person who receives notifications about all recipient/s activities, such as viewing and signing documents, is only the sender of the envelope.

Let us know if you have questions or if you need further assistance. Thank you!

Best regards,

Melanie | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

M

Melanie.Panguito

Answer

Docusign Employee

Hello @sandys.

I trust all is well. Thank you for reaching out, and welcome to the Docusign Community!

Rest assured, we are committed to providing you with the best service possible.

Just to clarify, are you referring to the notification for a delegate ( Add a Delegate To Sign on Your Behalf ) or for a carbon copy recipient?

Meanwhile, I am sharing this with you. Only the recipient has complete control over their notifications by modifying their notification settings. Article: Manage Notification Preferences.

Please note that the person who receives notifications about all recipient/s activities, such as viewing and signing documents, is only the sender of the envelope.

Let us know if you have questions or if you need further assistance. Thank you!

Best regards,

Melanie | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

S

sandys

Author

Newcomer

Hello Melanie,

The latter, for the carbon copy recipient. However, in your message, you did note that, only the sender of the envelope receives notifications about all recipient/s activities. Thank you. My question is answered.

M

Melanie.Panguito

Docusign Employee

Hello @sandys,

I am glad I was able to answer your question and appreciate the confirmation.

Wishing you all the best. Thank you and take care!

Best regards,

Melanie | Docusign Community Moderator

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