Automatic reminders

Forum|Forum|1 year ago
June 18, 2025
3 replies
125 views

Which recipient types receive reminder emails? Do Carbon Copy recipients who are added at the beginning of the signing order receive the reminders?

Is there any difference between envelopes sent through the UI and envelopes sent through the API regarding the reminders?

Thanks.

Reminder

Best answer by gchana100

DocuSign support recommends unchecking “I am a copy-only recipient” under Email Notifications.

D

Drewcifer

Established Contributor

All recipient types can receive reminders, potentially.

From my searching, yes, if you add your cc person to the front of the signing order, they will get notified about downstream events such as voids, cancellations, etc.

I don’t know about the API/UI question.

G

gchana100

Author

Conversation Starter

Thanks for answering.

They will be notifiied about voids/cancellations. But will they receive a reminder if the signer doesn’t sign and automated reminders are set?

G

gchana100

AuthorAnswer

Conversation Starter

DocuSign support recommends unchecking “I am a copy-only recipient” under Email Notifications.

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