Dear Sir/Madam
I cancelled our contract with yourselves but have received an auto-renewal confirmation with an invoice. We have ceased using your products and do not wish to continue as advised. as at typing I have received no contact from my account manager, he cannot be contact by land line, mobile or email and your support desk has failed to acknowledge my earlier ticket raised and also emails of today. As you can imagine this is very frustrating and time consuming. Please can someone contact me to assist.
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