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Audit trails for 3 years

  • May 22, 2025
  • 2 replies
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neethujkp
Frequent Contributor
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Does DocuSign retain and provide access to audit trails for 3 years?

Best answer by Drewcifer

If you’re talking about certificate of completion, then I know those are kept functionally forever. 

We had an employee get rehired and we were able to resurrect their user from 8 years ago, complete with all their envelopes intact.

My guess is for legal liabilities, DocuSign is keeping copies of everything.

 

EDIT: If you mean “Audit Logs” as seen in the Auditing section of the Admin settings, then yes.  I’m able to pull from at least 5 years ago.

If you believe my answer effectively solves your problem, please remember to mark it as the best answer and consider following me.

2 replies

D
Established Contributor
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  • DrewciferEstablished Contributor
  • Established Contributor
  • Answer
  • May 22, 2025

If you’re talking about certificate of completion, then I know those are kept functionally forever. 

We had an employee get rehired and we were able to resurrect their user from 8 years ago, complete with all their envelopes intact.

My guess is for legal liabilities, DocuSign is keeping copies of everything.

 

EDIT: If you mean “Audit Logs” as seen in the Auditing section of the Admin settings, then yes.  I’m able to pull from at least 5 years ago.

M
Community Moderator
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Hello ​@neethujkp,

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