Audit trails for 3 years

Forum|Forum|1 year ago
May 22, 2025
2 replies
134 views

Does DocuSign retain and provide access to audit trails for 3 years?

Best answer by Drewcifer

If you’re talking about certificate of completion, then I know those are kept functionally forever.

We had an employee get rehired and we were able to resurrect their user from 8 years ago, complete with all their envelopes intact.

My guess is for legal liabilities, DocuSign is keeping copies of everything.

EDIT: If you mean “Audit Logs” as seen in the Auditing section of the Admin settings, then yes. I’m able to pull from at least 5 years ago.

D

Drewcifer

Answer

Established Contributor

If you’re talking about certificate of completion, then I know those are kept functionally forever.

We had an employee get rehired and we were able to resurrect their user from 8 years ago, complete with all their envelopes intact.

My guess is for legal liabilities, DocuSign is keeping copies of everything.

EDIT: If you mean “Audit Logs” as seen in the Auditing section of the Admin settings, then yes. I’m able to pull from at least 5 years ago.

M

Melanie.Panguito

Docusign Employee

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