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When assigning fields for customer to sign, it used to be yellow. Now its changed to blue and I don’t know why, nor can i work out how to change it…
Any ideas?
THANKS!
Solved
Assigning fields
- New Voice
Best answer by Melanie.Panguito
Hello
Thank you for reaching out, and a warm welcome to the Docusign Community! We are absolutely delighted to have you here and can't wait to share our knowledge with you.
I understand that the change in the color of the fields for assigning recipients to sign, from yellow to blue, might have caused some inconvenience. I sincerely apologize for this and want to assure you that I'm here to help in any way I can.
In addition to what
More details on the recent changes here: New and Enhanced Features
I hope this is helpful to you. If you consider the response above useful, please click “Select as Best” to mark it as the “Best Answer ✅.” This will assist other users with similar questions in finding it more easily. Let us know if you need further assistance with this. Thank you!
Best regards,
Melanie | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
+18- Hero
you can change the recipient from left top of Docusign sender view. And select the correct recipient then add fields for this recipient.
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- Community Moderator
- Answer
Hello
Thank you for reaching out, and a warm welcome to the Docusign Community! We are absolutely delighted to have you here and can't wait to share our knowledge with you.
I understand that the change in the color of the fields for assigning recipients to sign, from yellow to blue, might have caused some inconvenience. I sincerely apologize for this and want to assure you that I'm here to help in any way I can.
In addition to what
More details on the recent changes here: New and Enhanced Features
I hope this is helpful to you. If you consider the response above useful, please click “Select as Best” to mark it as the “Best Answer ✅.” This will assist other users with similar questions in finding it more easily. Let us know if you need further assistance with this. Thank you!
Best regards,
Melanie | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
- New Voice
I’m finding that for Signer 1 the tags are blue and for signer 2 the tags are pink. This makes it very difficult to present to a married gay couple and does not server gender neutral situations. This forces me to send a document via mail to avoid embarassment. Please bring back the optoin to change the color of the tags in creating an envelope!
- Community Moderator
Hello
Welcome to the Docusign Community! We understand that the new update may have caused some inconvenience, and we sincerely apologize for that. We invite you to share your feedback, product suggestions, and feature requests on our dedicated ideas page (https://community.docusign.com/ideas). Your contributions are crucial in shaping the future of our product, and the product team actively monitors this platform to consider and implement your ideas, such as the option to change the color and other enhancements.
Once you've shared your idea, feel free to share the post link with other account members so they can vote for it. We truly appreciate your patience and understanding as we work to improve our product based on your valuable feedback. Let us know if you need further assistance. Thank you!
Best regards,
Melanie | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue
- Respected Advisor
There is a post in “ideas” with the subject line “Ability to control the color scheme” - not sure if voting for it will change anything, but there doesn’t seem to be any other way to let DocuSign know this change in the product was unhelpful.
mr1
- Community Moderator
Hello
To add, the color scheme update is for the Sending experience only (allowing senders to differentiate which fields are assigned to each recipient). On the other hand, signers only see their own fields, so they all see the same color scheme (not the pastel colors). Regarding the request to have the option to control the tag colors during template/ envelope creation,
We appreciate your involvement and thank you for your valuable input!
Best regards,
Melanie | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue
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