Aligment issues

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We are facing alignment issues, the Word document that we are uploading is getting disoriented.

For Eg: We have segregated our agreements into different sections when uploading the segregated sections are getting messes up.

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JohnSantosAnswer

Guru

If you have the ability to convert the Word document to PDF before uploading it as a document to your envelope I find it to be a better outcome. It will look just like the PDF with no further changes in DocuSign.

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

JohnSantos

Answer

Guru

If you have the ability to convert the Word document to PDF before uploading it as a document to your envelope I find it to be a better outcome. It will look just like the PDF with no further changes in DocuSign.

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Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

Vinicius.Rodrigues

Docusign Employee

Hi @Pradeep_Aleti !

This may happen because some margin adjustments and fonts used are not compatible with the DocuSign platform.
A simple suggestion would be to save the .PDF files directly from your text editor, and later upload them to DocuSign.

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"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.

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Christopher.Alpizar

Docusign Employee

Hi @Pradeep_Aleti,

I hope you are doing well.

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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