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I want to implement the ID verification flow in the e-signature process. The goal is:

When the user clicks on "Sign Document", the system should first verify the user's identity. The user will need to upload their ID, and DocuSign will verify its validity.
If the ID is valid, the user can then proceed to sign the document.

Could you please define the steps required to implement this flow? Also, if there is any official documentation or reference available, please share it so I can follow the proper implementation.

Additionally, I would like to know which DocuSign plan (Personal, Standard, or Business) includes ID Verification functionality.

Thank you!

Hi ​@bivusonode !

Thanks for reaching out us!

 

Currently, Docusign offers many different kinds of recipient authentication methods, including the ID Verification and ID Verification + Liveness. Please, check this video below to get more information (especially start on 1:12):

Docusign eSignature: How to Authenticate and Verify Recipient Identity

 

As requested by you, let me share two websites with more information about this feature and our full-guide:

Finally, we currently offer this feature in many different corporate account plans. Some of these plans can include, and others could be consider as an “add-on”. I strong suggest you to reach out to our account executive or to our sales team to check about plans and features.

Hello ​@bivusonode,

I hope you are doing well. I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful. If so, please mark it as the "Best Answer ✅" by clicking “Select as Best” to make it easier for other users to find. Otherwise, let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

Jenny | Docusign Community Moderator

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