Hello
I am trying to access a copy of a signed document that was sent to my email last May (May-24). I no longer have the email with the document ID and I am desperately trying to get copies of those documents. Is there a way for Docusign to resend those emails to me with the document ID so I can review these documents? Otherwise how do I access the documents? Thank you!
Best answer by Ma.Cubio
Hello
Accessing a Docusign document after it was signed is easy to do. In some cases, your documents might be attached to the completed email.
If you sent the document, log into your Docusign account, select Agreements > Sent, and use the Search bar to locate your document.
If you signed up for a free Docusign account during the signing process or already had your own account, go to account.docusign.com and log in with your email and password. Select the Agreements tab to see your documents listed there.
To access a Docusign document that you were sent to sign:
Open the Docusign "Completed" email.
Do one of the following:
Select REVIEW DOCUMENT to open the documents in your browser.
Copy the multi-character security code at the bottom of the email under the Alternative Signing Method.
Go to www.docusign.com, and select Access Documents.
Paste the Security Code from the Docusign Completed email, and select GO.
The document that you signed opens. You can now print or download your documents.
Relevant article: How do I access a signed Docusign document?
If you found the response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Thank you!
Best regards,
Ma. Cassandra | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue
Hello
Thank you for reaching out to the Docusign Community.
To confirm, do you have access to the email inbox that the envelope notification was sent?
Note: Some advanced features and options are supported only in specific Docusign plans. Your account plan might not support some of the options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.
Let us know if you need further assistance.
Best regards,
Christopher | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
Hello
Are you able to provide the information that we previously requested? If so, please do so in a reply to this question so that I am able to further assist you with your issue.
Best regards,
Rodolfo | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
i have a similar problem and i do have access to the email account i would need the document for
Hello
Accessing a Docusign document after it was signed is easy to do. In some cases, your documents might be attached to the completed email.
If you sent the document, log into your Docusign account, select Agreements > Sent, and use the Search bar to locate your document.
If you signed up for a free Docusign account during the signing process or already had your own account, go to account.docusign.com and log in with your email and password. Select the Agreements tab to see your documents listed there.
To access a Docusign document that you were sent to sign:
Open the Docusign "Completed" email.
Do one of the following:
Select REVIEW DOCUMENT to open the documents in your browser.
Copy the multi-character security code at the bottom of the email under the Alternative Signing Method.
Go to www.docusign.com, and select Access Documents.
Paste the Security Code from the Docusign Completed email, and select GO.
The document that you signed opens. You can now print or download your documents.
Relevant article: How do I access a signed Docusign document?
If you found the response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Thank you!
Best regards,
Ma. Cassandra | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue
thank you for this response but maybe i missed it in there but I was the signer and did not sign up for an account at the time and have access to the email account it was signed on but not the email that was sent when it was confirmed. the documents i am looking for are from 2021
Hello
Thank you for getting back to me. Other ways would be to access the email that contains the original link or notification from Docusign or contact the sender of the envelope.
Best regards,
Ma. Cassandra | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
Hello
How are you? I'm checking in to see if you still need assistance. If yes, kindly reply here with more context or confirm if the issue has been resolved.
If you run into any problems, we're happy to help with those here. Wishing you a smooth rest of your day!
Ma. Cassandra | Docusign Community Moderator
Mark as “Best Answer” if this helped clarify things.
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