Hello @Hdfyo,
Thank you for reaching out, and welcome to the Docusign Community! We appreciate your question and assure you that we are fully committed to providing you with the best service possible.
By successfully claiming a domain, the administrator has demonstrated ownership of all identities, including full administration of all users under this domain. Administrators can set up different login policies for users under this domain. Here's how to enforce TSV on all users: Require Two-Step Verification on password logins:
And for Combine all PDFs into one file, there is a setting that controls this behavior and that can be disabled by the admin on the account, if you are not the admin, please reach out to them. You may check this relevant article for future reference: Envelope Delivery
This setting can be disabled by going to:
- Settings
- Signing Settings
- Disable "Attach certificate of completion to envelope" under Envelope Delivery
- Save
Let us know if you need further assistance with this.
Best regards,
Ma. Cassandra | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
Hello @Hdfyo,
I hope you are doing well.
I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful.
Let me know and I will gladly help you address the situation as soon as possible.
Best regards,
Ma. Cassandra | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!