Is it possible to get a robot submit a document for signature?

Hi ​@FMACHA11,

We appreciate you reaching out to the Docusign Community and are delighted to have you join us.

We understand your concern about using a robot account to support an automated document workflow. We apologize for any inconvenience, and I’ll be happy to provide some guidance.

1. Is it possible to create a dedicated login/account for a robot in DocuSign, or would this violate any security principles, licensing requirements, or platform policies?

Yes, you may use a robot account in Docusign as long as the email is valid, and it should be managed just like a regular user’s account. Using a robot account may require an additional user license, depending on your Docusign contract. Robot accounts should follow the same security best practices as human accounts (strong passwords, SSO if enabled, appropriate permission scoping, etc.).

2. If a robot email account is created, would it receive the signed PPAP documents in the same way that a regular user account normally receives completed documents?

Yes, if the robot account was set up as a regular Docusign user, it will receive signed/completed documents in its email inbox just like any other user. There is no difference in how envelopes are delivered to a robot account versus a human account. The account can access completed envelopes in the DocuSign web UI or via API.

I hope this information is helpful to you. Feel free to click the “Best Answer ✅” button below the post. That helps others in the Community find trusted answers faster.

Best regards,

Noralynn | Docusign Community Moderator