Skip to main content
Question

Why is DocSign asking me to upgrade if i am using the company one, it was not suppose to pay to use it


Forum|alt.badge.img+1

Why is DocSign asking me to upgrade if i am using the company one, it was not suppose to pay to use it, as i am accessing it via Myid Baker Hughes Portal.

2 replies

Reuben.Ng
Docusign Employee
Forum|alt.badge.img+4
  • Docusign Employee
  • 17 replies
  • January 31, 2025

Hi ​@Guirruta,

 

Thank you for reaching out. To receive the best support, please open a case with our Customer Support Team by clicking "Continue" below the eSignature option and logging in with your Docusign credentials.
 


Forum|alt.badge.img+14

Hi ​@Guirruta,

I hope you are doing well.

I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful. If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.