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I accidentally put my signature on my clients form. How do I clear my signature off that form?

  • 21 March 2022
  • 1 reply
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I accidentally put my signature on my clients form. How do I clear my signature off that form?

Hello,

Thank you for reaching out here in the DocuSign Community.

If you complete your part in the envelope where the signature was misplaced you will need to create a new envelope.

If nobody in the envelope has completed their part you can use the "Correct" feature to make the necessary changes in the envelope.

https://support.docusign.com/en/guides/ndse-user-guide-correct-documents

Please let us know if you need further assistance.

You can create a case at https://support.docusign.com/en/contactSupport and a Support agent will contact you, If you are not able to open the case on the same page, you should scroll down to More Support Options and select "I can't reset my password or don't have an account." you will have the option of filling out the form or calling Support.

  

Best regards,

Christopher | DocuSign Community Moderator


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