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Hello! I never get my questions about Maestro answered but maybe this time.

I’m using Maestro to send Webforms for completion, but I need to customize the subject line and body of the e-mail that Maestro sends to recipients.

I couldn’t find where to do this. This is the e-mail Maestro is sending

Thanks!

Hi ​@rodvillani,

Thanks for posting your question — we're glad you're here, and happy to share knowledge with you.

When using the Set Up Invite step, you can select the option to include a custom message and input your own email message to the participant.

Here is the support article 👉 Configure a Set Up Invite Step

I hope you find this helpful. If yes, we would greatly appreciate it if you could mark it as "Best Answer" ✅, to help other community members find trusted answers and follow similar steps.😊

Let us know if you have questions— we're here for you!

 

Sincerely,

Melanie | Docusign Community Moderator
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Hi ​@Melanie.Panguito, thanks for the reply!

I don’t seem to have those configurations available within the Set Up Invite step. Here’s what I see on my side:

Is this a permission/role issue, or is it possible that my Maestro version is missing this feature??
Thanks again.


Hi ​@rodvillani,

Thank you for getting back to me. It looks like you’ve hit a potential issue. I reached out to our internal team. They have a fix and are working to get it out soon. I will post an update here. Thanks for your understanding.

 

Sincerely,

Melanie | Docusign Community Moderator


Hi ​@Melanie.Panguito,

Just following up to check if there are any updates from the internal team regarding the fix you mentioned. I appreciate your support and look forward to hearing back.

Thanks!
Rodrigo


Hey ​@rodvillani,

Thanks for resurfacing. I have confirmed the fix has been deployed. May you please test? Thanks for your patience.

 

Sincerely,

Melanie | Docusign Community Moderator


Hello, ​@Melanie.Panguito! Yes, now I can see the option! Thanks for your help!


Hey ​@rodvillani,

That's awesome—glad things are working now. If anything else comes up or you hit another roadblock, don’t hesitate to reach out here in the Community.

Wishing you a smooth rest of your day!

 

 

Sincerely,

Melanie | Docusign Community Moderator