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OneDrive Integration - Signed Document Storage

  • September 24, 2025
  • 1 reply
  • 25 views

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We have recently got DocuSign for our company and integrated it with our OneDrive app. The sync between the two keeps slipping. We need signed documents to be saved to the original forlder. Can anyone advise on where this could be going wrong? It just saves to the primary folder in OneDrive. We had it setup initially but it keeps changing. 

1 reply

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  • Docusign Employee
  • 29 replies
  • September 25, 2025

@Jdux The Docusign eSign support team would be best equipped to speak towards OneDrive configuration issues. If possible I’d suggest opening a case with the eSign support team at Docusign for further assistance with this.