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Question

Is it possible to remove pending signers and complete a DocuSign envelope using the REST API?

  • July 7, 2026
  • 0 replies
  • 6 views

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I'm using the DocuSign REST API with C# (.NET) and have the following business requirement.

Scenario

  • A single envelope is sent to 5 signers simultaneously (no routing order).
  • After 48 hours:
    • 3 signers have completed signing.
    • 2 signers have not signed yet (their status is Sent or Delivered).

Requirement

Instead of voiding the envelope, I would like to:

  1. Remove the 2 pending (unsigned) recipients.
  2. Keep the 3 completed signatures.
  3. Allow the envelope to transition to Completed.
  4. Download a valid completed document without a VOID watermark.

Questions

  • Is there any supported REST API endpoint that allows removing or excluding pending recipients and then completing the envelope?
  • Can the Update Recipients API (or any other API) be used to convert pending signers to another recipient type (for example, Carbon Copy) so that the envelope can complete?
  • If this scenario is not supported by the DocuSign REST API, what is the recommended approach to implement this business requirement?

Any guidance or recommended design would be greatly appreciated.