I am shocked that Docusign doesn’t have a check mark option that is more simple. When selecting the check box that can be dragged it shows a check mark in it that is removed once the box is placed. Please provide an actual check that I can drag to where I need it. You are making it much to difficult!!
I would also just like to ask a question instead of having to create a post. i want Docusign to answer and solve my question when I need help.
Hello
Thank you for reaching out, and a warm welcome to the Docusign Community! We are absolutely delighted to have you here and can't wait to share our knowledge with you.
I understand that the Checkbox field doesn't appear to have a checkmark when placed in your document. I'm truly sorry for any inconvenience this may have caused, and I'm committed to doing my best to assist you.
The Checkbox field is a standard feature designed for recipients to make selections. You can create your own Custom Fields by following the settings shown in the screenshot below:
For detailed instructions on how to create a Custom Field, please refer to our article: Create a Custom Field
However, I understand that you're looking for a feature that allows you to drag a checkmark to where you need it. Currently, our Checkbox field, when selected, shows as an 'X' instead of the actual checkmark '
' after signing. We always welcome feedback that can enhance our users’ experience. Your input is valuable, and I encourage you to submit your idea for review by our development team. You can share your product suggestions and feature requests on our dedicated ideas page (https://community.docusign.com/ideas), where we can work together to shape the future of our product. I also found an existing Idea related to this. See below:
Regarding your request for Docusign support, the Docusign Community is a platform where you can connect with other users, share experiences, and learn from each other. In case you need direct assistance, here's how paid accounts can open a case and request a callback: How can I request a phone call from Docusign Support?.
I hope this is helpful. If you consider the response above useful, please click “Select as Best” to mark it as the “Best Answer .” This will assist other users with similar questions in finding it more easily. Thank you!
Best regards,
Melanie | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
Hello
I trust all is well. If you found my response to be a useful solution to your question, could you please click the "Best Answer " button at the bottom of the post? It helps other community members who might have similar questions. Let us know if you need further assistance. Thank you!
Best regards,
Melanie | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
Thank you for the help with your answer. I was able to find the check mark.
Cynthia
Hello
Appreciate the confirmation. Glad the issue is resolved. Remember, your questions and experiences are what make the Docusign Community a great place. Feel free to post any questions you may have. Thank you for your participation. Have a great day!
Best regards,
Melanie | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
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