I am shocked that Docusign doesn’t have a check mark option that is more simple. When selecting the check box that can be dragged it shows a check mark in it that is removed once the box is placed. Please provide an actual check that I can drag to where I need it. You are making it much to difficult!!
I would also just like to ask a question instead of having to create a post. i want Docusign to answer and solve my question when I need help.
Hello
Thank you for reaching out, and a warm welcome to the Docusign Community! We are absolutely delighted to have you here and can't wait to share our knowledge with you.
I understand that the Checkbox field doesn't appear to have a checkmark when placed in your document. I'm truly sorry for any inconvenience this may have caused, and I'm committed to doing my best to assist you.
The Checkbox field is a standard feature designed for recipients to make selections. You can create your own Custom Fields by following the settings shown in the screenshot below:
For detailed instructions on how to create a Custom Field, please refer to our article: Create a Custom Field
However, I understand that you're looking for a feature that allows you to drag a checkmark to where you need it. Currently, our Checkbox field, when selected, shows as an 'X' instead of the actual checkmark '✅' after signing. We always welcome feedback that can enhance our users’ experience. Your input is valuable, and I encourage you to submit your idea for review by our development team. You can share your product suggestions and feature requests on our dedicated ideas page (https://community.docusign.com/ideas), where we can work together to shape the future of our product. I also found an existing Idea related to this. See below:
Regarding your request for Docusign support, the Docusign Community is a platform where you can connect with other users, share experiences, and learn from each other. In case you need direct assistance, here's how paid accounts can open a case and request a callback: How can I request a phone call from Docusign Support?.
I hope this is helpful. If you consider the response above useful, please click “Select as Best” to mark it as the “Best Answer ✅.” This will assist other users with similar questions in finding it more easily. Thank you!
Best regards,
Melanie | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
Hello
I trust all is well. If you found my response to be a useful solution to your question, could you please click the "Best Answer ✅" button at the bottom of the post? It helps other community members who might have similar questions. Let us know if you need further assistance. Thank you!
Best regards,
Melanie | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
Thank you for the help with your answer. I was able to find the check mark.
Cynthia
Hello
Appreciate the confirmation. Glad the issue is resolved. Remember, your questions and experiences are what make the Docusign Community a great place. Feel free to post any questions you may have. Thank you for your participation. Have a great day!
Best regards,
Melanie | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
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