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Docusign Employee
Community UserDocusign Employee
Legacy User
January 31, 2022
Solved

Report on Last Login / Login Source for my organization's Users

  • January 31, 2022
  • 13 replies
  • 676 views

My organization uses DocuSign for Salesforce, and we're trying to track adoption, including from which system users more frequently generate/send envelopes. Is there any way to report on this in the DocuSign portal? I found this question, marked closed, but I didn't see any resolution: https://support.docusign.com/s/question/0D51W000069k6LoSAI/last-login-user-audit

Best answer by Community Expert

Hello,

Thank you for reaching out here in the DocuSign Community.

Currently, there is no way to report on user login or envelope source. I would recommend you to reach out to support to consider an enhancement request.

Keep in mind that you can always submit a support case to have one of our support experts assist you by clicking the link below.

https://support.docusign.com/en/contactSupport

If you are not able to open the case on this page, you should scroll down to 'More Support Options' and select "I can't reset my password or don't have an account." you will have the option to fill out a form or calling Support.

Best regards,

Franklin H. | DocuSign Community Moderator

13 replies

Show previous replies
R
New Voice
robinem75New Voice
New Voice
April 18, 2025

How is this not a feature.  This should be a requirement in any system.  

    D
    Active Voice
    David ProwtingActive Voice
    Active Voice
    February 24, 2026

    How do we manage users without “Last login”? This is basic platform admin and not a chargeable feature such as Docusign Monitor.

    M
    Docusign Employee
    Melanie.PanguitoDocusign Employee
    Docusign Employee
    March 2, 2026

    Hi ​@David Prowting,

    To track users’ last login timestamp, an Organization Admin can export this data directly from the DocuSign Admin console. DocuSign Admin → Bulk Actions → Users → Export Users → Domain Users.

    Note that this requires the organization to claim its domain. If the domain isn’t claimed yet, that option (including last‑login data) won’t appear

    For reference: 

    User List Exports

    User last access | Community

    📌Heads up: Some features discussed may be exclusive to certain Docusign plans. To confirm features available in your current plan, connect with your account administrator or explore our Plans and Pricing for more details Compare eSignature plans & pricing.

    Hope it helps.

     

    Sincerely,

    Melanie | Docusign Community Moderator

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