New Voice

Solved

receipt

3 replies
111 views
Translate All

Hello a person in charge

We would like a receipt of on 24th of Aug for 1700yen.

Now we stop using subscription then we cannot get the receipt.

Could you send me the receiple by email or something?

Thank you!

N

nathaly.mongeAnswer

Docusign Employee

Hello @Rise Corp ,

Welcome to the Docusign Community and thank you for posting your concerns!

Unfortunately, only customer support can provide invoices, can you try opening a case/reaching customer support:

How do I contact Docusign Customer Support?

Important Changes to Docusign Support

Let us know if you need further assistance with this.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

Hengfeng Ge

Hero

So what is the receipt from? Do you mean someone send it by DocuSign envelope?

FreeLink/甫连信息

🌍 DocuSign Partner | Partner Profile

🏆 DocuSign 2024 APAC Reseller Growth Partner of the Year

🌟 The only DocuSign Partner globally certified as both a Certified eSignature Administrator and eSignature Technical Consultant.

📊 DocuSign Community Leaderboard Top 5 contributor.

🚀 Expertise in DocuSign integrations with on-premises systems for leading enterprises across various industries.

Feel free to reach out for collaboration opportunities.

Translate

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

N

nathaly.monge

Answer

Docusign Employee

Hello @Rise Corp ,

Welcome to the Docusign Community and thank you for posting your concerns!

Unfortunately, only customer support can provide invoices, can you try opening a case/reaching customer support:

How do I contact Docusign Customer Support?

Important Changes to Docusign Support

Let us know if you need further assistance with this.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

Translate

N

nathaly.monge

Docusign Employee

Hello @Rise Corp ,

If you found my response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

Translate

Sign up

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.

Docusign Community

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.