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Question

receipt

  • November 25, 2024
  • 3 replies
  • 44 views

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Hello a person in charge

We would like a receipt of on 24th of Aug for 1700yen.

Now we stop using subscription then we cannot get the receipt.

Could you send me the receiple by email or something?

Thank you!

3 replies

Hengfeng Ge
Rising Star
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  • Rising Star
  • 514 replies
  • November 25, 2024

So what is the receipt from?  Do you mean someone send it by DocuSign envelope?

 

FreeLink/甫连信息

🌍 DocuSign Partner | Partner Profile

🏆 DocuSign 2024 APAC Reseller Growth Partner of the Year

🌟 The only DocuSign Partner globally certified as both a Certified eSignature Administrator and eSignature Technical Consultant.

📊 DocuSign Community Leaderboard Top 5 contributor.

🚀 Expertise in DocuSign integrations with on-premises systems for leading enterprises across various industries.

 

Feel free to reach out for collaboration opportunities.


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  • Community Moderator
  • 2554 replies
  • December 10, 2024

Hello ​@Rise Corp ,

Welcome to the Docusign Community and thank you for posting your concerns!

Unfortunately, only customer support can provide invoices, can you try opening a case using the “I can’t access my account or invoices” at the end of the page?: https://support.docusign.com/s/contactSupport?language=en_US

Let us know if you need further assistance with this.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!


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  • Community Moderator
  • 2554 replies
  • December 25, 2024

Hello ​@Rise Corp ,

If you found my response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!