NEED ASSISTANCE CORRECTING NAMES ON THE DOCUSIGN INVOICE FOR ANNUAL MEMBERSHIP
My employer utilizes Docusign and I have recently become an administrator to the account. The previous administrator quit her job suddenly and left a lot of issues unaddressed. I removed various ex-employee users from our account, added new users, and updated our auto-pay payment information. When our subscription renewal via auto-pay went through, I downloaded the invoice for our records. I found that the invoice lists two people as contacts -- both these people are ex-employees. I cannot find any information as to how to correct this situation -- delete these two names and put in new names. My employer is a non-profit and gets audited on a recurring basis, so I need to correct this mistake. Thank you for any and all assistance.
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