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Question

Need a human being for help

  • January 13, 2025
  • 2 replies
  • 42 views

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I’m trying to delete my Docusign account (auto renewal) as I have retired and the problem is I can’t contact a human being for help and no way online to get help without access to my old email account which I no longer have access to   Any ideas of how to actually get someone to help me?  

2 replies

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  • Digital Collaborator
  • 143 replies
  • January 14, 2025

@TrishatNorthrop 

Try opening a support case under “I can’t access my account or invoices”

(Click on ‘contact us’ at the bottom of the docusign page, then scroll down to ‘more support options’)

 

good luck

mr1


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  • Community Moderator
  • 2554 replies
  • January 29, 2025

Hello ​@TrishatNorthrop ,

If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.


Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!