Is there a way to see the history on when reminders have been sent out per envelope
Hello
Thank you for reaching out, and welcome to the Docusign Community! We appreciate your question and assure you that we are fully committed to providing you with the best service possible.
To see Reminder events in your Docusign envelope history, your account administrator must contact Docusign Support to enable this feature called "Reminder events in History", as it is a backend setting. Once enabled, you can view reminder history by going to your Agreements page, finding the specific envelope, and clicking More > History to view the detailed event log.
What you might see in the history:
- When a document reminder was scheduled, changed, or deleted.
- When a document reminder was processed or sent.
Important Considerations:
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Account-Level Feature:
This setting is not available to all users; an administrator is required to configure the account level.
-
Different Systems:
If you use DocuSign CLM, the process and available history filters are similar but may have slightly different navigation options.
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Resend Feature:
You can always send a manual reminder to a signer using the resend envelope feature, which creates a manual reminder event in the history.
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Sincerely,
Ma. Cassandra | Docusign Community Moderator
If this helped, feel free to Like👍and click "Best Answer"
Hello
How are you? I'm checking in to see if you still need assistance. If yes, kindly reply here with more context or confirm if the issue has been resolved.
If you run into any problems, we're happy to help with those here. Wishing you a smooth rest of your day!
Sincerely,
Ma. Cassandra | Docusign Community Moderator
If this helped, feel free to Like👍and click "Best Answer"
Thank you for your response. I needed to contact Docusign Support to enable this feature.
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