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Troubleshooter
January 30, 2025
Solved

Email Archive Configuration

  • January 30, 2025
  • 2 replies
  • 150 views

How do I find out if I have email archive configuration, and if not how do I get it turned on.

From my reading, I see its available for only some plans. The plan I have is IAM professional

Thanks!

Best answer by JohnSantos

@Clutterbug 

If it is available on your account, it will be listed under Admin → Signing and Sending settings.

 

2 replies

JohnSantos
Guru
Guru
January 31, 2025

@Clutterbug 

If it is available on your account, it will be listed under Admin → Signing and Sending settings.

 

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Docusign Employee
February 20, 2025

Hello ​@Clutterbug ,

If you found the response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,
Marco Paulo | Docusign Community Moderator