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duration of signature

  • February 3, 2026
  • 6 replies
  • 36 views

Forum|alt.badge.img+1

Hello all

 the question is what is the exact expiration period oor those who use the Identity Wallet (especially for EU Qualified Electronic Signatures).

I mean today a third party is registered succesfully with passports and evertyhing,until when he can sign documents and whaen can I find this data foe each third party?

Kind Regards 

grigoris 

Best answer by marco.tanglao

Hello ​@glolos,

IDV Premier works on per envelope verification model and this does not create a reusable verification with an expiration date.

Verification happens the moment recipient opens the envelope, it is valid on for that signing session and it does not create a reusable identity credential with expiration.

So to top it off, what you are trying to achieve is currently not available. 

There are two options to select for Authentication Frequency under Admin Settings Security Settings Authentication and look for options like “Require authentication each time recipient accesses envelope” or “Require authentication only on first access”.

If you found my response to be a useful solution to your question, could you please click the like and "Best Answer ✅" button at the bottom of the post? It helps other community members who might have similar questions.

Best regards,
Marco Paulo | Docusign Community Moderator

6 replies

Forum|alt.badge.img+12
  • Community Moderator
  • February 4, 2026

Hello ​@glolos,

Thank you for reaching out here in Docusign Community.

Yes, the Identity Wallet for QES has an effective expiration:

Wallet validity typically spans up to 3 years (or until your ID expires), after which new identity verification is required to continue creating QES signatures.   

DocuSign Identity Wallet for QES Product Privacy Notice Version 1.0

Regarding with until when they can sign the envelope. It depends with the Expiration set for the envelope. 

Set Account Reminders and Expiration Defaults

If you don’t remember changing this settings, by Default it will be 120 days.

It’s best to check your account settings under Admin Reminders & Expiration

You may also check the envelope expiration by correcting the envelope and go to Advance Options > Expiration.

If you found the provided response to be a useful solution to your question, please hit like and mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,
Marco | Docusign Community Moderator


Forum|alt.badge.img+1
  • Author
  • New Voice
  • February 4, 2026

Thank you for the response.

How Can I find the expiration date or the date of activation for each user?

I dom not want to ask every user when the passport expires but only from the system what the expiration date should be.

In thory if I find that i will consider 3 years

 

KR

grigoris  


Forum|alt.badge.img+12
  • Community Moderator
  • February 5, 2026

Hello ​@glolos 

Admins don’t see a single global wallet expiration list and users must go to their account to check the expiration.

They can follow the steps below to check on it.

  1. Log in to DocuSign.

  2. Go to Profile (top-right avatar).

  3. Open Identity Wallet or Identity Verification.

  4. You’ll see:

    • The verification status (active / expired / needs re-verification)

    • The date it was created or last verified

If it’s expired or no longer valid, DocuSign will prompt you to re-verify your identity when you try to sign a document that requires it.

If you found the provided response to be a useful solution to your question, please hit like and mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,
Marco | Docusign Community Moderator

 


Forum|alt.badge.img+1
  • Author
  • New Voice
  • February 5, 2026

Rephrase my mistake. Not the users inside the company. I want to check the expiration (of IDV premier) of the third parties. addiitonally I do not care at thios satge about  the expiration of the passport of the signers but the “therotitcal” expiry in the system. I mean I would like to find data of the date of registration for each signer, then to know the duration of the license and then easily I can estimate the date of expiry.

 

thank you for your commnets and the links so far


Forum|alt.badge.img+12
  • Community Moderator
  • Answer
  • February 5, 2026

Hello ​@glolos,

IDV Premier works on per envelope verification model and this does not create a reusable verification with an expiration date.

Verification happens the moment recipient opens the envelope, it is valid on for that signing session and it does not create a reusable identity credential with expiration.

So to top it off, what you are trying to achieve is currently not available. 

There are two options to select for Authentication Frequency under Admin Settings Security Settings Authentication and look for options like “Require authentication each time recipient accesses envelope” or “Require authentication only on first access”.

If you found my response to be a useful solution to your question, could you please click the like and "Best Answer ✅" button at the bottom of the post? It helps other community members who might have similar questions.

Best regards,
Marco Paulo | Docusign Community Moderator


Forum|alt.badge.img+12
  • Community Moderator
  • February 5, 2026

Hello ​@glolos,

Thank you for marking the resolution we provided as Best Answer. 

This will help other users that might have similar question.

You can always reach out to us if you need any help.

Best regards,
Marco | Docusign Community Moderator