I have configured a brand for Signing. But unable to see it the header and footer in the signing document. I am able to see it in emails and forms however.
In DocuSign, branding is divided into separate resource areas:
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Email branding (sender/recipient emails)
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Sending & form branding (what users see inside DocuSign)
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Signing branding (what recipients see while signing)
 
When you don’t see your header and footer during signing, it usually means:
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The signing resource file or header/footer configuration hasn’t been applied or published to the brand.
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The signing session is using the default brand or an envelope not associated with your custom brand.
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You may not have Header and Footer Links enabled for that brand.
 
Hello 
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Best regards,
Marco Paulo | Docusign Community Moderator
 
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