Hello @johannamalmberg ,

Welcome to the Docusign Community and thank you for posting your concerns!

I’m not quite understanding your question, can you clarify?

The usage of Bank ID would depend on your needs and how you or your company requests the documents to be signed if that is what you are asking.

Let us know if you need further assistance with this.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

Hi agian,

We would like to add Bank Id when signing. How do we do that?

Thank you for your help.

Best regards

Johanna

Hello @johannamalmberg ,

Thank you for clarifying.

To enable Bank ID a support agent would need to enable it for an extra cost on the back end, if you are interested please create a support case: https://support.docusign.com/en/contactSupport 

For more information on Bank ID (ID Verification), please view: Electronic eID or Bank ID Verification

Let us know if you need further assistance with this.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

Hello @johannamalmberg ,

If you found my response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!