Ciao Docusign Community,
due to a legal dispute, I need to certify the content of an envelope I’ve received months ago whose link is expired and which has been sent to my previous work email (which I do not have access anymore): I only have the Docusign envelope ID.
Can you share how to have this information?
Thanks. Davide
Best answer by Ma.Cubio
Hi
Thank you for reaching out, and welcome to the Docusign Community! We appreciate your question and assure you that we are fully committed to providing you with the best service possible.
If you are a party to an envelope, then you may access the document(s) and related audit history through your account portal. If you need additional information or data beyond the documentation you already have, you should attempt to obtain it directly from the sender of the envelope or through a legal process, such as a subpoena. Please review Docusign’s Law Enforcement Guidelines for information on how to submit a request for data or information.
Best regards,
Ma. Cassandra | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue
Hi
Thank you for reaching out, and welcome to the Docusign Community! We appreciate your question and assure you that we are fully committed to providing you with the best service possible.
If you are a party to an envelope, then you may access the document(s) and related audit history through your account portal. If you need additional information or data beyond the documentation you already have, you should attempt to obtain it directly from the sender of the envelope or through a legal process, such as a subpoena. Please review Docusign’s Law Enforcement Guidelines for information on how to submit a request for data or information.
Best regards,
Ma. Cassandra | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue
Hello
How are you? I'm checking in to see if you still need assistance. If yes, kindly reply here with more context or confirm if the issue has been resolved.
If you run into any problems, we're happy to help with those here. Wishing you a smooth rest of your day!
Ma. Cassandra | Docusign Community Moderator
Mark as “Best Answer” if this helped clarify things.
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