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Troubleshooter
July 21, 2025
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Update default text when initiating a template

Is there any way for my customer to update the language in a DocuSign CLM default screen?  If you can see the attachment (inside the red box), they were looking to update ‘Choose a Template’ and some of the explanation text to be more specific to their teams and users but I cannot find anything that says we can or can’t update.

 

Michael.Rave
Docusign Employee
July 24, 2025

​@sgreer 

Unfortunately, it is not possible to modify the highlighted text. As ​@Servesh already pointed out, there are some template messages that you can customise, but they appear in the following screens.

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.

2 replies

Digital Collaborator
July 23, 2025

It is possible to customise the template message . Check the CUSTOMIZE TEMPLATE MESSAGES below the template name. Not sure if it is possible to change the heading.

 

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Michael.Rave
Docusign Employee
Docusign Employee
July 24, 2025

​@sgreer 

Unfortunately, it is not possible to modify the highlighted text. As ​@Servesh already pointed out, there are some template messages that you can customise, but they appear in the following screens.

Translate
"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.