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Troubleshooter
July 21, 2025
Solved

Update default text when initiating a template

  • July 21, 2025
  • 2 replies
  • 89 views

Is there any way for my customer to update the language in a DocuSign CLM default screen?  If you can see the attachment (inside the red box), they were looking to update ‘Choose a Template’ and some of the explanation text to be more specific to their teams and users but I cannot find anything that says we can or can’t update.

 

Best answer by Michael.Rave

@sgreer 

Unfortunately, it is not possible to modify the highlighted text. As ​@Servesh already pointed out, there are some template messages that you can customise, but they appear in the following screens.

2 replies

Digital Collaborator
July 23, 2025

It is possible to customise the template message . Check the CUSTOMIZE TEMPLATE MESSAGES below the template name. Not sure if it is possible to change the heading.

 

Michael.Rave
Docusign Employee
Docusign Employee
July 24, 2025

@sgreer 

Unfortunately, it is not possible to modify the highlighted text. As ​@Servesh already pointed out, there are some template messages that you can customise, but they appear in the following screens.

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