Within a flow in CLM, I am using the Choose Users step, which allows me to select one or more users, which I save in a variable of Type Actor, but this variable only shows me the first selected user. I have tried changing the variable type to XML, to see if this would generate the list of all users, however the variable is generated empty. any solution to this problem? The control is supposed to return all the selected users and not just one.
+15Hello
Welcome to the DocuSign Community!
Just to clarify, the Actor type variable in DocuSign CLM is designed to process one user at a time, so when using the Choose Users step, it will only retain the first selected user in an Actor-type variable.
For my use case, when I need to select multiple users (e.g., two, three, or more) in the Choose Users step, I use a Text-type variable instead. This stores all selected users as a single string, separated by a delimiter in my case, I use the pipe symbol (|) to separate them. Then, using C# script, I parse and split this text to handle the users individually.
In scenarios where I require approval or action from each selected user, I set up a loop in the workflow to iterate through each parsed user one by one.
If you can share a bit more about your specific use case and what you need to happen after selecting users, I’d be happy to guide you on the best setup or approach.
Thanks!
👪 DocuSign Community Leaderboard Top 5 contributor
💹 Ranked #3 in the Reply Royalty category in DocuSign Community Wrapped 2024
🤝Let’s LinkedIn and roll: Pawan Gangwani - EY | LinkedIn
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Back to Docusign.com
