Order of the documents displayed

Question

Hi Team,We are in 'Review and Send for Signature Task'.Here we have in total 5 documents to display. The Order in which documents are appearing in tasks view we want same order to be displayed in 'Additional Documents' section in this task.But every time we are seeing documents in 'Additional Documents' section are not coming in correct order.Can you please help as we want them in the order of their priority.

Kelly.Gatling · Answer

Hi ​@Neha.Kumari,Are you using a variable to concatenate the document Ids as one list to display in the workflow task? Typically, we would pipe (|) delineate a list of document Ids into one variable and the order of the doc Ids is how the docs will display. In my opinion it should not makea difference if it’s being displayed in a review and send for signature task versus another task. I would check the order of the doc Ids for the signature step. If the ordering looks correct, are you using an esignature template in the step or something else that might affect the document order?Hope this helps!Kelly

Sign up

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.

Docusign Community

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.