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Hi Team,
We are in 'Review and Send for Signature Task'.
Here we have in total 5 documents to display. The Order in which documents are appearing in tasks view we want same order to be displayed in 'Additional Documents' section in this task.
But every time we are seeing documents in 'Additional Documents' section are not coming in correct order.
Can you please help as we want them in the order of their priority.
Question
Order of the documents displayed
- Newcomer
- Docusign Employee
Hi
Are you using a variable to concatenate the document Ids as one list to display in the workflow task? Typically, we would pipe (|) delineate a list of document Ids into one variable and the order of the doc Ids is how the docs will display. In my opinion it should not make a difference if it’s being displayed in a review and send for signature task versus another task. I would check the order of the doc Ids for the signature step. If the ordering looks correct, are you using an esignature template in the step or something else that might affect the document order?
Hope this helps!
Kelly
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