Hello ​@djasinski2 

Welcome to the DocuSign Community!

For notifications of successful email delivery, you can add a user in CC within the Email Document step. Doing this you will also be notifies. 

However, regarding invalid or inactive email addresses, you can configure a failure route in your workflow. This allows you to redirect the flow to a task or another Email step, where you can notify users that the email was not delivered due to an invalid client email address.

Thanks!

DocuSign Community Leaderboard Top 5 contributor
Ranked #3 in the Reply Royalty category in DocuSign Community Wrapped 2024
Let’s LinkedIn and roll: Pawan Gangwani - EY | LinkedIn

Hey ​@Pawan Gangwani,

Thanks for you reply!
I’ve tried your idea but unfortunately it didn’t work. 
Looking at the debug log the email is send successfully even if the effective to address is clearly invalid and doesn’t exist.
 

Thanks for trying that out and sharing the update.

In this case, the best approach would be to raise a ticket with DocuSign Support so they can investigate the issue more deeply, especially since the email appears to be sent successfully despite an invalid address. They’ll be able to check backend logs and confirm what’s happening.

Let me know if you need any help raising the support ticket or providing details.

Thanks!

DocuSign Community Leaderboard Top 5 contributor
Ranked #3 in the Reply Royalty category in DocuSign Community Wrapped 2024
Let’s LinkedIn and roll: Pawan Gangwani - EY | LinkedIn