Question

DocuSign Redirect Url

  • 18 April 2024
  • 1 reply
  • 53 views

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we have embebed DocuSign with our web application for signing documents. we are facing an issue that when someone first time sign a document using embebed DocuSign : after signing DocuSign is not redirecting to the url that is specified as redirect url in DocuSign developer account. but after first signing it is redirecting to the correct url.


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Hello, @Ejaz Ashraf 

 

Welcome to the Docusign Community!

 

There are two primary causes of this error, either an incorrect URI is being passed to Docusign, or a correct URI has not been registered for the integration key.

 

Read this article to see what to do: https://support.docusign.com/s/articles/Redirect-URI-not-registered?language=en_US&rsc_301#:~:text=There%20are%20two%20primary%20causes,registered%20for%20the%20integration%20key.

 

I hope that helps.

Alexandre

 

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