Negotiation isn’t just about making your case—it's about truly listening. Docusign’s latest blog explores the art of negotiation and how the best negotiators prioritize listening over speaking.

In this piece, we interview hostage negotiator Sue Williams. The conversation delves into why effective listening is crucial for successful negotiations and how it can lead to better outcomes for all parties involved. Discover practical tips and strategies to enhance your negotiation skills and foster more productive and collaborative discussions.

Key Takeaways:

• The Power of Listening: Great negotiators use listening as a tool to understand the other party's needs and concerns, which can lead to more effective and mutually beneficial agreements.

• Building Trust: Active listening helps in building trust and rapport, making it easier to find common ground and resolve conflicts.

• Strategic Questions: Asking open-ended questions encourages dialogue and provides valuable insights into the other party’s motivations.

Community Chat: Share your thoughts on these questions or anything else in the comments below

• What are some strategies you use to ensure you’re truly listening during negotiations? How has active listening impacted your negotiation outcomes?

• What open-ended questions do you find most effective in uncovering the other party’s needs and motivations?