Welcome to the Admin Insights Group! 

Hello! My name is Amit Sathe, I lead our user research team, and we would love to have you be our partners and co-creators as we build the future of the Docusign Admin experience.

We’re delighted to have you join this space in the Docusign Community specifically created to listen to, learn from, and understand your needs and expectations from the Admin experience, so you can successfully implement, deploy, and use Docusign.

Here’s how to make the most of your time here: 

• Ask questions and share about your experiences as a Docusign Admin.

• Raise your hand to participate in ongoing conversations with Docusign’s Product and UX teams about your ongoing needs, jobs to be done, and overall requirements from Docusign Admin tools.

  • Our user research, or product team will post topics that are relevant or of interest to you, and you can choose how often you would like to participate. In exchange for your time and participation, we’ll provide an incentive as a token of our appreciation.

• Attend virtual Q&As and workshops, hosted by experts in various fields, that will enhance your experience with Docusign Admin capabilities

Thanks for joining and participating! 

How to Start a Great Conversation in Docusign Community Groups

Docusign Community Groups are a space to exchange ideas, share experiences, and level-up together. Whether you're discussing industry trends, lessons learned, or looking for feedback on best practices, the key to meaningful conversations is starting with a well-structured post.

Here are some tips to spark engaging and valuable discussions:

1. Start with a clear and descriptive title

Your title should grab attention and clearly convey the topic of discussion.

Example:
✅ "What’s next for AI in contract management? Let's discuss!"
❌ "Question about AI and contracts."

A compelling title invites members to engage and share their perspectives.

2. Share context and your perspective

Set the stage by explaining why this topic matters. Are you seeing a new trend? Facing an industry shift? Curious about how others handle a challenge?

Example:
"More companies are exploring AI for contract analysis, but I’m seeing mixed results. Some say it speeds up review, others worry about accuracy. If you’ve tested AI tools in contract management, what’s your take? Have you seen tangible benefits?"

Providing your viewpoint makes it easier for others to respond thoughtfully.

3. Ask an open-ended question

Encourage discussion by asking questions that invite different perspectives, rather than simple yes/no answers.

Example:
✅ "What strategies have helped you get leadership buy-in for CLM initiatives?"
❌ "Do you think leadership buy-in is important?"

The best questions spark conversation and encourage diverse insights.

4. Invite members to share their experiences

Make it clear that you're looking for real-world input, not just generic advice.

Example:
"For those who have moved from manual processes to automated contract workflows, what were your biggest lessons learned? Any surprises along the way?"

This encourages members to share insights from their own journey.

5. Be engaging and appreciative

Show enthusiasm for the discussion and acknowledge contributions.

Example:
"Looking forward to hearing everyone’s thoughts! If you’ve tackled this challenge, I’d love to hear what worked (or didn’t) for you."

Quick Recap

✅ Use a compelling title that invites engagement
✅ Share context and your perspective to spark discussion
✅ Ask open-ended questions to encourage diverse insights
✅ Invite members to share real-world experiences
✅ Be appreciative and keep the conversation flowing

By following these tips, you’ll start richer, more insightful conversations that help everyone in the Docusign Community Groups grow and level up in their industries.