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April 11, 2024
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DocuSign - Workday integration

  • April 11, 2024
  • 48 replies
  • 7928 views

Hi :) 

We want to connect DocuSign with Workday and are looking for the documentation about the topic. Where can we find it? What needs to be done on our (DocuSign) side? I’ve found an info that there are resources on the Workday community, but we don’t have an access there.

Best answer by JohnSantos

@Ada RR - I’ve done a few too many integrations between Workday and DocuSign.   

Here are step-by-step directions for using DocuSign within a Workday tenant, the process can be organized as follows:

Step 1: Configure DocuSign in Workday

  1. Access Tenant Setup:

    • Navigate to the 'Edit Tenant Setup - Business Processes' task in your Workday tenant.
  2. Enter DocuSign Credentials:

    • Enter your DocuSign Enterprise License information.
    • Provide the login email (preferably a service account not tied to any individual).
    • Enter the password for the DocuSign account.
  3. Authenticate with DocuSign:

    • Scroll to the bottom of the page and click on 'Authenticate with DocuSign'.
    • Sign in to DocuSign using your credentials.
    • After successful login, you will be redirected back to Workday. The connection will complete in the background. Click 'Done'.
  4. Confirm DocuSign Account ID:

    • Navigate back to the 'Edit Tenant Setup - Business Processes' task.
    • Click on 'Confirm DocuSign Account ID' at the bottom of the page.
    • Select the appropriate Account ID for DocuSign use and click 'OK' to save.

Step 2: Configure DocuSign Anchor Text

  1. Set Up Anchor Text:

    • Still in the 'Edit Tenant Setup - Business Processes' task, scroll to the section titled 'Configure DocuSign Anchor Text'.
    • Enter custom anchor texts like 'signHere', 'initialHere', and 'dateSigned'. This text will map to specific elements in the document where actions are required (e.g., 'signAnchor1' for the first signing group role).
  2. Select Tag Types:

    • Workday supports seven DocuSign tag types: 'signHere', 'initialHere', 'fullName', 'dateSigned', 'title', 'signHere-Optional', and 'initialHere-Optional'.
    • Choose the necessary tag types from the 'DocuSign Tag Type' column for your document needs.

Step 3: Configure Business Processes

  1. Review Document Steps:

    • Configure the 'Review Document' step for various processes such as 'Change Business Title', 'New Hire', and 'Offer Letter'.
  2. Initiate Business Process:

    • Begin the business process for actions like changing a user’s business title.

Step 4: Document Signing

  1. User Signatures:
    • Documents are sent to designated users who will sign using DocuSign, configured as either 'Sequential Signer' or 'Single Signer'.

Step 5: Finalization

  1. Complete Setup:
    • After all configurations and processes are completed, review the setup to ensure all steps are correctly implemented and operational.

 

48 replies

JohnSantos
Guru
Guru
July 29, 2024

@fshaikh 

Ideally yes.   You should point your Workday SBX to a DocuSign Demo instance.  You can create a new Demo instance here. https://go.docusign.com/sandbox/productshot

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.
Conversation Starter
August 6, 2024

Hi All,

We are using Docusign custom fields to enable users to dynamically fill forms while signing. However, I was unable to find if there was a limit to the number of custom fields which can be used.

Is anyone aware if there is a max limit to the number of custom fields for an account?

Thanks,

Nikita

JohnSantos
Guru
Guru
August 6, 2024

@NikitaKhatri 

If you are referring to the Workday integration, Workday supports seven DocuSign tag types: signHere, initialHere, fullName, dateSigned, title, signHere-Optional, and initialHere-Optional.

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.
Conversation Starter
August 7, 2024

@JohnSantos 

Hi John,

Thanks for your reply. Do you know about the limitations on adding custom fields in Docusign as well? I added it from the preferences section of my Docusign account. I’m not sure if there is a maximum number of custom fields which can be created in Docusign.

Thanks,

Nikita

JohnSantos
Guru
Guru
August 7, 2024

@NikitaKhatri 

What kind of limitations? As of how many can you add or how to add them?

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.
Conversation Starter
August 9, 2024

@JohnSantos 

On how many can we add

Thanks,

Nikita

JohnSantos
Guru
Guru
August 9, 2024

@JohnSantos

On how many can we add

Thanks,

Nikita

Workday supports seven DocuSign tag types: 'signHere', 'initialHere', 'fullName', 'dateSigned', 'title', 'signHere-Optional', and 'initialHere-Optional.

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.
New Voice
August 12, 2024

Hi Docusign Team,

 

We have configured a PDF form on the Review Documents step and we need to add some validation to the percentage box in that form that user should not enter more than 100% in it, is there anyway to add validations to the boxes in the form? Tried adding it on the PDF but when configured the PDF on Review docs, the validations are lost. Thanks

Newcomer
August 27, 2024

Hi @JohnSantos , by any chance do you have documentation as to how to point our Workday Sandbox to the Docusign Sandbox environment?

Thanks,
Colin

JohnSantos
Guru
Guru
August 27, 2024

@carsenault 

I don’t.  But if you go to your Edit Ten Set in Workday under Authenticate with DocuSign you should be able to see a Radio button for the two options: DocuSign Production and DocuSign Sandbox.  Authenticate using the Sandbox option.

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.