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July 17, 2026
Question

Web Forms API returns 404 for GET and POST endpoints in Developer Account

  • July 17, 2026
  • 1 reply
  • 102 views

I am using a DocuSign Developer (Demo) account and created a Web Form in the same account.

I am able to access and edit the Web Form from the UI using:

 
https://apps-d.docusign.com/send/forms/edit/{formId}

I am authenticating using JWT OAuth, and the access token is generated successfully.

However, when I try to call the Web Forms API, I consistently receive 404 Not Found.

GET Request

 
GET https://apps-d.docusign.com/api/webforms/v1.1/accounts/{accountId}/forms/{formId}

POST Request

 
POST https://apps-d.docusign.com/api/webforms/v1.1/accounts/{accountId}/forms/{formId}/instances

Both requests return 404 Not Found.

I have verified:

  • The account ID is correct.
  • The form ID is taken from the Web Form edit URL.
  • JWT authentication is successful.
  • The Web Form was created in the same developer account.

My questions are:

  1. Are these the correct Web Forms API endpoints?
  2. Is the Web Forms REST API available for all Developer (Demo) accounts?
  3. Does the Web Forms API require additional account enablement or OAuth scopes?
  4. Is there any documentation showing how to create a Web Form instance programmatically using the REST API?

Any guidance would be appreciated or give the full flow steps about how to preceed

1 reply

Docusign Employee
July 29, 2026

 Hi ​@Suba123,
 

1. Are these the correct Web Forms API endpoints?

Yes, the paths are correct for demo:

GET /api/webforms/v1.1/accounts/{accountId}/forms/{formId}
POST /api/webforms/v1.1/accounts/{accountId}/forms/{formId}/instances

2. Is the Web Forms REST API available for all Developer (Demo) accounts?

Web Forms API is available in all developer accounts.

3.Does the Web Forms API require additional account enablement or OAuth scopes?
​​​​​​When you request an access token for your OAuth2 scenario, you must request Web Forms API scopes during the authentication process.

Please find the required Web Forms API scopes through the following link: https://developers.docusign.com/docs/web-forms-api/plan-integration/authentication/

4. Is there any documentation showing how to create a Web Form instance programmatically using the REST API?
Please refer to the Web Forms API How-to guides in the article below for step-by-step instructions:
https://developers.docusign.com/docs/web-forms-api/how-to/