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I have created a webform with multiple signatures. The form is flowing through the system fine and signatories are able to sign, but the signatures are not showing up when I download the results. Is it possible to get the signatures to show on the downloaded results so that I know the form was actually signed and by whom?
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Hello
Thank you for reaching out here in the Docusign Community. Welcome to the Docusign Community and thank you for posting your concerns!
Unlike Powerforms, Webforms do not create an envelope with the result; it is just a CSV file.
To create an envelope and see the signatures collected on the form, I suggest adding a Receives a Copy recipient at the end of your template so that an envelope will be created from the Webform.
Let us know if you need further assistance with this.
Best regards,
Rodolfo | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
Hello
If you found my response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.
Best regards,
Rodolfo| Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
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