Web forms missing from free trial

Question

While on the Web Form page for Docusign, I was interested so I clicked free trial at the top of the page. I signed up etc, but cannot find the trial of the web form builder in the dashboard? I tried to contact support but the start chat button would click and but not launch a chat, so I here I am.

Question for Community: How can I evaluate whether the web form builder everything we need without needing to carve out time for a sales pitch from a docusign rep? Do I come up with a list and post it here?

Question for UX team: Why have the free trial button on the page of a product feature that you can’t try before you buy?

Jenny.Martin · Answer

Hello ​@mikelites,Thanks for reaching out here in the Docusign Community and sharing your experience with us. We’rehappy to clarify this and provide additional information.The Web Forms aren’t included in the free trial account. It’s available with the Business Pro plan and enterprise plans. If you’d like to explore the Web Forms experience before making a decision, you can also create an account in our developer environment to test it out.👉Get your free developer accountWhat are the differences between a Docusign Trial account, Developer account, and Free account?And yes, please feel free to share your questions or specific requirements here in the Community! We’d be happy to help you determine whether Web Forms can meet your needs.As for the free trial button, we appreciate you calling this out, and we’ll make sure your feedback is captured and shared with the appropriate team.Thanks again for taking the time to share this feedback.Feel free to follow up if anything’s unclear—we’re here to help!Best RegardsJenny | Docusign Community ModeratorIf this helped, mark it as “Best Answer” so others can find it too!

Sign up

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.

Docusign Community

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.