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Web forms


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I am trying to develop a web form that allows someone to choose to change or cancel and if cancel, then given the option to start something else.  For example, we have retirement contributions that we would like the employee to be able to cancel current contribution and start another type of contribution on the same form without having to complete the form twice.  

2 replies

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  • Community Moderator
  • 162 replies
  • March 11, 2025

Hello ​@keenerc ,

 

Thank you for reaching out here in the Docusign Community. Welcome to the Docusign Community and thank you for posting your concerns!

 

With the function you are looking for, you would first need to create a template with Conditional Logic applied to the fields.

So, depending on a signer's choice, the fields that will become available will be different.

Please use this link for reference.

Conditional Fields

 

Let us know if you still need assistance with this topic.

 

Best regards,
Rodolfo | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!


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  • Community Moderator
  • 415 replies
  • March 18, 2025

Hello ​@keenerc 

I hope you are doing well. 

I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful.

If so, please mark it as the "Best Answer ✅" by clicking “Select as Best” to make it easier for other users to find.

Otherwise, let me know and I will gladly help you address the situation as soon as possible.

Best regards,
Marco Paulo | Docusign Community Moderator