Skip to main content
Question

#HREF fields - accessible tool tip vs URL

  • December 11, 2025
  • 2 replies
  • 26 views

Forum|alt.badge.img+4

Hello all,

Maybe I missed this and you can direct me to the proper instructions.  Here is my issue:

I create an #HREF custom field so that the signer can read a State Statute on the legislative website.  And that works just fine.  The problem is the URL is really long and since the URL is in the tool tip, a signer who is using a screen reader has to listen to a really long URL.  If, when creating the form, I change the tool tip to match WCAG standard for hyperlinks the link breaks.  

Are those using screen readers doomed to listen to obnoxiously long hyperlinks (including the https://) or is there a workaround?

Thanks

2 replies

Forum|alt.badge.img+14
  • Community Moderator
  • January 16, 2026

Hello ​@Rachael Leyba - Olmsted County,

Thanks for reaching out to the Docusign Community!

Could you try the following steps:

  • Ensure the Name of the customer field is “#HREF_(with any additional identifier)”

  • Use the “Initial Value” field as what is announced by the screen reader.

  • Lastly, fill the “Tooltip” section with actual URL,

  • Ensure metadata is selected: required, read only

  • Ensure Collaboration is enabled: Recipients Can Collaborate

  • Lastly, fill the “Tooltip” section with actual URL,

Let me know if this resolves the issue on your side.

 

Best Regards,

Jenny | Docusign Community Moderator


Forum|alt.badge.img+14
  • Community Moderator
  • January 28, 2026

Hello ​@Rachael Leyba - Olmsted County,

I hope you are doing well. I want to confirm if you need further assistance. Feel free to let me know, and I will gladly help you address the situation as soon as possible.

 

Best Regards,

Jenny | Docusign Community Moderator