Solved

How to prevent webforms from displaying data labels from converted fillable PDF Template

Forum|Forum|21 days ago
November 9, 2025
2 replies
22 views

+3

rrossi
Active Voice

I have a fillable PDF rental application. I created a new envelope template by uploading the PDF. The new template recognized all the form fields perfectly. I edited this template by making some of the fields required and others with rules. no issues there. I now want to create a new webform based upon this new template.

Results are problematic. Most of the webform is correct. but each field displays the field name and data label. I do not want the data label imported and displayed. There must be a way to set some webform property rules to stop this. I am hoping anyway that there is. There are a lot of fields, and do change them individually seems impractical.

I am very new to all this, so if this is worded poorly, I apologize.

Best answer by marco.tanglao

Hello @rrossi

Thank you for reaching out in the DocuSign Community.

I understand that you’ve created a DocuSign template from a fillable PDF and are now encountering an issue where both the field name and data label are displayed in your web form, which is not your intended design.

At this time, DocuSign Web Forms automatically display both the field label and the data label imported from your original PDF or template. Unfortunately, there isn’t a global property setting to hide or disable the data labels for all fields at once. These must be adjusted manually within the Web Form editor.

If you found this response helpful, please mark it as the Best Answer by clicking “Select as Best” below, this helps other users find the solution more easily.

Best regards,

Marco | DocuSign Community Moderator
Click “Select as Best” below if you found this answer useful!

M

+11

marco.tanglao
Community Moderator
Answer
Forum|Forum|20 days ago
November 11, 2025

Hello @rrossi

Thank you for reaching out in the DocuSign Community.

I understand that you’ve created a DocuSign template from a fillable PDF and are now encountering an issue where both the field name and data label are displayed in your web form, which is not your intended design.

At this time, DocuSign Web Forms automatically display both the field label and the data label imported from your original PDF or template. Unfortunately, there isn’t a global property setting to hide or disable the data labels for all fields at once. These must be adjusted manually within the Web Form editor.

If you found this response helpful, please mark it as the Best Answer by clicking “Select as Best” below, this helps other users find the solution more easily.

Best regards,

Marco | DocuSign Community Moderator
Click “Select as Best” below if you found this answer useful!