Docusign Webform Attachment field

Hello ​@TERENA,

Thanks for reaching out to the Docusign Community, great to have you here!

To confirm, are you using the standalone version of the Web Forms? Please note that attachments are not supported in standalone webforms unless the webform is part of a Maestro workflow. 👉 Build or Update a Web Form with Attachment Fields

If possible, could you provide a copy of the webform configuration (JSON file)? This will allow us to test the setup on our end and investigate further. Could you also share your use case or scenario?

Looking forward to your reply!

Best Regards,

Jenny | Docusign Community Moderator

Mark as "Best Answer" if this helped you out!

Hello ​@TERENA,

I hope everything is going smoothly for you. I just wanted to check in to see if you still need any help. Let us know if you need further assistance. We’re here for you!

Best Regards,

Jenny | Docusign Community Moderator

Hi ​@Jenny.Martin 

Thanks for the response. I currently using my demo account for testing purpose before doing it in the production. The purpose of the form is for Job Application for candidates. It will just be a basic filling up details, attaching their resume, submit then notify us. Does it need to be part of a Maestro workflow? Or is there other alternative that we can use it?

Hello ​@TERENA,

Thanks for the additional details.

Yes, instead of creating a standalone webform or building one from scratch, we'd recommend creating a template and using it for your webform. 👉 Template-Based Web Forms

Best Regards,

Jenny | Docusign Community Moderator

Mark as "Best Answer" if this helped you out!

Hi ​@Jenny.Martin 

Will I use a “Envelope Template” or “Document Template”? 
I tried to create a test envelope template with Name and Text Box and signature field:

 

Hi ​@Jenny.Martin 

I was able to make the web form now from an Envelope Template. I created a dummy template and create the Web Form from there. 😊

Thank you...

Hi ​@Jenny.Martin,

In addition, may I know what license should my organization have to use this kind of Web Form (where we can send out to external users, upload attachments and notify us)

Thanks.

Hi ​@Jenny.Martin ,

I was able to make it work! I created a test envelope template with one label, text and attachment field, and create a Web Form from there.

Thanks for the assistance. :)

Hello ​@TERENA,

Glad to hear it worked! Regarding your question about licensing, both the Web Forms and Attachment features are available with the Business Pro Plan.

If the solution provided resolved your concern, we would greatly appreciate it if you could mark our response as the "Best Answer" to help other community members find trusted solutions more easily. 😊

Best Regards,

Jenny | Docusign Community Moderator