Question

Checkbox Conditional routing on the template of a web form.

Forum|Forum|10 months ago
October 7, 2025
2 replies
119 views

I have a web form with checkboxes and it is correctly updating the checkboxes on the template, however the conditional routing based on the value of the check box is not working. I have the rule set to check if the box is selected to route to the person and I have the person listed under recipients as a routing group.

Laronda

Author

No need to reply. Thank you.

Laronda

J

Jenny.Martin

Community Moderator

Hello @Laronda,

Thanks for your reply! It looks like you’ve resolved your issue. If you prefer, you may share the details here to help other users facing the same problem.

If you need further assistance, feel free to reach out!

Best Regards,

Jenny | Docusign Community Moderator

Sign up

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.

Docusign Community

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.