Hi @priscillacouto,
Welcome to the Docusign Community!
We are glad to have you here and can't wait to help share as much knowledge as possible. I am sorry to hear that you haven’t been able to update your Web Form’s field validation settings, but I will assist you in solving the issue. If the field in question is linked to an eSignature field, try updating the field’s validation in your template, and then generate a new Web Form based on it. You can find detailed steps on how to edit your template, here:
To edit a template
Feel free to let us know if you need further assistance with this.Thank you for using Docusign, we hope you have a wonderful rest of your day!
Best regards,
Alejandro R. | Docusign Community Moderator
Please click "Best Answer" below if you find my reply to be a valid solution to your issue!
Hi @priscillacouto,
I hope you are doing well.
I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested?
If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.
Best regards,
Alejandro R. | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!