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Question

Changing validation of text fields, losing the connection with webform fields

  • 8 August 2024
  • 2 replies
  • 11 views

Hello,

 

I created an extensive Webform for my internal team, but some of the text fields need to be changed to validate as Number and Date. When I tried to update them, I lost the connection to the webform fields and couldn't search them. Is there a way to fix this, or do I need to recreate everything?

 

Thank you!

Priscilla

Hi @priscillacouto,

 

Welcome to the Docusign Community!


We are glad to have you here and can't wait to help share as much knowledge as possible. I am sorry to hear that you haven’t been able to update your Web Form’s field validation settings, but I will assist you in solving the issue. If the field in question is linked to an eSignature field, try updating the field’s validation in your template, and then generate a new Web Form based on it. You can find detailed steps on how to edit your template, here:

To edit a template

Feel free to let us know if you need further assistance with this.Thank you for using Docusign, we hope you have a wonderful rest of your day! 

 

Best regards,

 

Alejandro R. | Docusign Community Moderator  

 

Please click "Best Answer" below if you find my reply to be a valid solution to your issue!


 

 


​Hi @priscillacouto,

 

I hope you are doing well.

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested?           

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,   

 

Alejandro R. | Docusign Community Moderator   

"Select as Best" below if you find the answer a valid solution to your issue!   

 


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