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Question

Can´t create webform - HELP!

  • December 16, 2025
  • 2 replies
  • 77 views

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I cant´t create a webform from a template. I checked all the steps, every field has a description and so on. In the end it´s showing an error: “The use of a document creation template is not supported.”

Any idea?

2 replies

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  • Docusign Employee
  • December 19, 2025

Hi ​@GCM01,

Are you using a document template within the template you are trying to create as a Web Form?  That is not supported as of today.  


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  • Community Moderator
  • December 26, 2025

Hello ​@GCM01,

I hope you're doing well. I'm following up on the above solution provided. Could you please confirm whether it addressed your question? If it did, can you please mark it as Best Answer ✅" to assist other users with similar inquiries and improve its visibility. Let us know if we can help with anything else. Wishing you a smooth rest of your day! 

 

Regards,

Jenny | Docusign Community Moderator